Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

NOW Box

Discussions

Sign In to Post

⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this.   To help our teams with the investigation can we ask you to reply to this topic ...

Simon-J by • Community Manager
  • 14946 Views
  • 33 replies
  • 0 thanks

NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box.   Just select a topic from the list, or scroll down the page to read them all.   Introduction to the NOW TV Box   NOW TV Box Setup and Troubleshooting   NOW TV Box ...

Skysportsfromnow

Sky Sports loads buy soon freezes and a blue circle appears! Tried switching everything off, leaving it for a while, then switching everything on again. This happens repeatedly. Help!

Resolved! Disney+

I only just subscribed to Disney+ and within a week it stopped working on my Now TV box. I understand I might need to get a new one? However when I try to contact NOW TV I can't get through to anyone and I'm getting angry and I don't really want to s...

Lizzie1 by • Advocate
  • 2440 Views
  • 8 replies
  • 7 thanks

Intermittent connectivity failure

For the second critical time that matters to me within the 3rd month of onboarding with Now for Broadband services, the broadband connection kept toggling up and down at undesirable intervals.Right in the middle of an assessment for my new role, I lo...

Now TV box not working

My box isn't working at all. Initially it was showing a purple screen. I've unplugged it and waited and switched it back on n now it's just displaying coloured lines on the screen. Have checked all cables Inc hdmi. Not sure why not working. Internet'...

Mini_gem by • Advocate
  • 1074 Views
  • 5 replies
  • 1 thanks

NOW TV box not responding or working post software update

My NOW TV box seems to be not responding post the latest software update.The white light in the front of the box is on but is not projecting anything to the TV. I have tried tthe following with no luck:- hard reset using reset button, there is no res...

gram by • Advocate
  • 536 Views
  • 1 replies
  • 0 thanks

apps

can i add disney  plus  to my membership if using   now  through   bt tv 

Payment problem

Why has the monthly payment changed? Until now I paid £24 and this is also in the contract, but now I paid £27.50. Thank you for your help.But I had £24 in my account for payment. Failed my payment for change that £27.50.  

Sadik1 by • Advocate
  • 596 Views
  • 2 replies
  • 0 thanks

Skynow Q Hub modem solid red power LED

My router just went in dead mode, when plugged in the power LED is solid red, and nothing else happens. Who do I contact, the chatbot just sends me in circles

Altar by • Newbie
  • 2908 Views
  • 2 replies
  • 0 thanks
Most Thanked
View All