13-07-2023 8:11
Why has the monthly payment changed? Until now I paid £24 and this is also in the contract, but now I paid £27.50. Thank you for your help.But I had £24 in my account for payment. Failed my payment for change that £27.50.
13-07-2023 16:16 - edited 13-07-2023 16:17
Because they have increased your broadband price, and it wasn't in the contract, you will be allowed to leave penalty free.
Would you possibly be entitled to a social contract?
Social tariffs: Cheaper broadband and phone packages - Ofcom