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Sadik1
Newbie

Payment problem

Why has the monthly payment changed? Until now I paid £24 and this is also in the contract, but now I paid £27.50. Thank you for your help.But I had £24 in my account for payment. Failed my payment for change that £27.50. 

 

2 REPLIES 2
redchiz1
Champion

Because the price of broadband went up by £3.50 a month from 5 July. Check your emails for a notification from Sky in May/June. 

Jayach
Elite 3

Because they have increased your broadband price, and it wasn't in the contract, you will be allowed to leave penalty free. 

Would you possibly be entitled to a social contract?

Social tariffs: Cheaper broadband and phone packages - Ofcom