NOW Box

⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this. To help our teams with the investigation can we ask you to reply to this topic ...

NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box. Just select a topic from the list, or scroll down the page to read them all. Introduction to the NOW TV Box NOW TV Box Setup and Troubleshooting NOW TV Box ...

Broadband cancellation mistake

Dear Forum Members,I hope this post finds you well. I am writing to bring to your attention a distressing situation I recently encountered with Now broadband, which has resulted in the sudden cancellation of my broadband services. I am seeking advice...

Connection

Hi,We’ve recently moved and have new WiFi and now I cannot connect the now box to my tv?! It just turns black on the tv screen not taking us to any setup screen. It’s a very old black now box, is this why?

No internet

Morning,there is no internet, the light on the box is red. i did all the steps needed that i read online but it is the second time happening. Are you able to send me an engineer asap??

Resolved! New apps on black box

Hi can I download discovery+ on the older style now TV box, if so how do I do this? Thank you

كيف فتح جهاز now tv

جهازي ما يفتح يطلب عضويه وسويت العضويه وما فتح

Now box not working upstairs

I have just changed my internet to full fibre. I had no trouble connecting my now box to the tv downstairs, however, I have just taken it upstairs to connect to tv there and it says I have no signal. Internet is working fine upstairs for laptop, p...

Technical issues

Anyone else have no service? Been buffering all week now I can’t get any internet at all

Old now tv box

It keeps coming up saying disney plus won't stream on my bow tv device so how do I order new one please

Broken NOW TV Box

Hi my tv works as I can watch dvds but the NOW TV Box has stopped working. Have unplugged and just can't get the blue light which shows when it works. Does anyone know please how do I get a new NOW TV Box ? Thanks

Resolved! Cordless phone interference

HiI have a cordless phone that runs between 1.88GHz and 1.90GHz and this interferers with my broadband when the phone is in use. I think the NOWTV hub runs on 2.4GHz so I can't understand why I get inference and lose broadband connection when the co...

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