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Get advice on performance, set up issues & general troubleshooting for NOW Broadband

Content Issues

For missing episodes, sound issues, subtitles and content availability

Community Activity

Broadband router alternatives

Hi,Has anyone had any success using am alternative router to the one supplied by Now.Never had any issue with other suppliers and router coverage, but our service and connection either drops out or connection becomes intermittent when in a couple of ...

existing router/hub

Hey !how do I activate an existing NOW TV wireless hub ?the hub is powered up, phone line connected and my devices : PC and ifone can see theconnection and the password is accepted.I dont want a new router, just want to give NOW my CC details.

Price not as stated

Received an email saying if I do nothing my bill will be &23.50 yet month after it's £43. Called customer service and what a surprise they won't refund me, currently in process of reporting to ofcom and financial ombudsman 

Evocoz by Newbie
  • 22 replies
  • 6 thanks

Resolved! Booster Required

Hi,We set up our broadband which is working fine on the ground floor. The problem is the house has 3 stories and the signal is very weak on the second floor and non existent on the upper floor. I previously had a booster unit and need to have one sen...

Garfus by Newbie
  • 1 replies
  • 0 thanks


Hi Is there any update on one of these. I had an online chat and they said look out for the email offer.I paid £20 a month last year. Cheers Andrew

AndiP by Mentor
  • 11 replies
  • 3 thanks
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