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Get advice on performance, set up issues & general troubleshooting for NOW Broadband

Content Issues

For missing episodes, sound issues, subtitles and content availability

Community Activity

starting speeds

just got off the phone with now, my speed is about 2.2 - 0 mbps minimum should be about 19+mbps average is 23- 33 mbps for my location and the average for super fiber is 60+mbps as we all know this is a magical number that you will only achieve if yo...

Auvers by Newbie
  • 1 replies
  • 0 thanks


My internet just stopped working at all. I figured out that payment wasn't done this month. I paid but it still not working

Resolved! wronng password

i have just got my new hub2 the password that was given is not correct.yes i tried *as written on card/hub2*all caps *all lower case *changing S - 8 for miss prints i have used manual controls to connect but how would i change the password for the bo...

Auvers by Newbie
  • 3 replies
  • 5 thanks

Account consolidation

Over the past ten years, I have used three different personal email accounts to activate a Now membership, usually as a result of being on holiday and not having access to my account details.When I was on holiday last week, I activated a new Now memb...

Resolved! Payment issues

basically now broadband are suppose to take payment , due to home situations I wasn’t able to so now it’s a late payment , I have borrowed money off my brother this morning to pay the LATE bill and they said my account balance was 0.00 and allowed me...

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