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Broadband

Get advice on performance, set up issues & general troubleshooting for NOW Broadband

Content Issues

For missing episodes, sound issues, subtitles and content availability

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Frequent connectivity droppages - rebinding IP?

Hoping someone can assist - I'm no IT pro, and I can't get through to anyone on the NOW side via phone.For quite a while now, I've been suffering regular, brief connectivity drops. I've troubleshot this as far as I can. It's not my computer or device...

Romedial by • Advocate
  • 165 Views
  • 12 replies
  • 6 thanks

Why is the website/player such dogshit

The website and player each perform so badly for their own respective reasons. On a browser the search function is extremely finicky, often freaking out when you want to search for something forcing you to go through highly convoluted routes to find ...

Dunc by • Advocate
  • 9 Views
  • 0 replies
  • 0 thanks

Resolved! Frequent Disconnection

Dear Now Team,I am having regular disconnection and bad performance on my network, please help to resolve on priority since I am working from home. Regards,Ramesh

Switching from Virgin Fibre Connection

I am currently a Virgin Fibre customer and due to price hikes I am looking at what other options are out there. I only have a fibre connection at my property, so I have a filter box that comes into my house and I connect to my router using a coaxial ...

MeganJ by • Newbie
  • 63 Views
  • 5 replies
  • 3 thanks

New service working then there's a 'delay'

We were connected on the 23rd Sept after an engineer visit and all was well for about 48 hours - very impressed with the speed and stability of the connection.Then on 25th I get a text telling me there's a 'delay in connecting your new broadband serv...

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