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Get advice on performance, set up issues & genral troubleshooting for NOW Broadband

Content Issues

For missing epsidoes, sound issues, subtitles and content availability

Community Activity


Left Sky sports some time ago due to cost. Received an offer to re-subscribe at £19.99 month for 6 months. I accepted. Next day i received an offer to subscribe for £14.99 a month for 6 months ??  Is it possible to cancel 1st offer and accept the 2nd...

Help!My Broadband Can't be enable

  I recently applied for Now's BroadBand, and it shows that my activation time is September 27th. However, it is already September 28th and I am unable to connect to the internet according to the instructions. I tried various methods but they didn't ...

Clef by Newbie
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Why have I been charged nearly £15 for changing my payment date to a date more managble for me 

Stacet by Newbie
  • 2 replies
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Broadband Order Cancelled Unexpectly

My broadband was due to go live on the 26th of September. Openreach told me they had completed the work successfully, although I have not been able to connect to the internet. I looked at 'my account' on the NowTV website to see what was up and was t...

JC2023 by Advocate
  • 1 replies
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Money being taken out of Paypal

I tried to sign up for NOW TV for one month to try it - there is a series we want to watch.  It took forever to do as the site just kept freezing.  Anyway, I wanted to try the Entertainment Package.I have just checked my Paypal account to see why the...

12345 by Newbie
  • 6 replies
  • 0 thanks
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