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Mobile

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iPhone, iPod, and iPad - Frequently Asked Questions

We've compiled a few of the questions you've asked us about iOS into this quick and easy topic.   How to get NOW TV on iOS Follow these steps to get NOW Tv on iOS.   Error Messages on iOS A list of error messages and what to do if you receive them.  ...

Want to get pre-release builds first? - Join our Beta group!

Do you want to get the early release builds of the NOW TV iOS Application, before anyone else? Then join our Beta group, just follow these simple setups:   Send an email containing your NOW TV Login ID & iTunes email ID to NowTViOSFeedback@sky.uk, wi...

Karl-F by Community Manager
  • 7627 Views
  • 0 replies
  • 3 thanks

Tiny subtitles on Android

I have a Samsung Android tablet on which I watch NOW via the app, but can hardly see the subtitles (which are necessary for me) as they are much too small. I have tried adjusting the font settings on the device itself but it doesn't work for the NOW ...

Mike4 by Advocate
  • 75 Views
  • 2 replies
  • 1 thanks

Resolved! Narrator

HiI’m currently watching a tv series and all of a sudden I have this woman narrating every single word. How do I get rid of her  I’ve tried everything! If someone could please get back to me that will be helpful Thank you 

Abi2 by Advocate
  • 193 Views
  • 2 replies
  • 1 thanks

Now tv error

All of a sudden we are getting the circle of doom when trying to access e.g. football matches on Sky Sports. On android mobiles we eventually get “Viewing Stopped. Something’s gone wrong. If the problem persists, contact Online Support Team (error co...

Annette1 by Advocate
  • 2551 Views
  • 15 replies
  • 6 thanks

Can’t play any programs on apps

Something's not right. Give it a moment, or check nowtv.com/status for updates. If the error persists please try logging out and back into the app to continue watching (Error code CVF:-1004:-1004)try everything still can’t watch

Resolved! Blocked from Watching Sky Sports Arena

Don't know if anyone else experience this fault with the App this evening but I am unable to watch Sky Sports Arena (for the Darts) as it won't play on my mobile without attempting to activate my day pass (which I do not want to do).I bought a day pa...

Sky Sports Mobile Pass Not Working

I purchased a Sky Sports 1 day package and receive a Sky Sports Mobile Pass expiring in Sept 2024 along with this. I did this couple of months ago I can see the mobile pass when I login to nowtv.com  However when I try to play a premier league game o...

tps by Advocate
  • 257 Views
  • 1 replies
  • 1 thanks

Downloads replace each other

Hi,I'm trying to download the full season of 'last of us' and for some reason when I click to download episode 4 it deletes the download of episode 1. The same thing happens in reverse and with episode 3 also. It doesn't happen when I download any ot...

useless

Can't sign in but signed out of all devices. Can't complain can't chat