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Activity in Broadband

I have a router, but need a modem. Which modem do I buy?

It seems like I need a modem for my setup to work. Can someone suggest a good modem (preferably one that doesn't have WiFi, to reduce cost).The equipment that I currently have is:ASUS AX86U (to be used for WiFi);NOW Hub 2 (seems like it can't be used...

IB by Newbie
  • 17 Views
  • 0 replies
  • 0 thanks

Connection without Internet

My broadband is only showing two green light instead of with a orange light And I'm still waiting for the engineer to come for the past 2 days  

Pat3 by Advocate
  • 19 Views
  • 0 replies
  • 0 thanks

Account problem

Hello,I have been trying to get help on the hotline for many weeks but no one has been able to help me.I have broadband on NowTV and the service works.The problem is that there is no contract connected to my account.I contacted the hotline many times...

MN by Mentor
  • 383 Views
  • 9 replies
  • 3 thanks

Activation day -switch from sky

Hey there I am switching from Sky to Now. Sky deactivated my internet an hour ago and still no internet from now (red light). I did ask for a number change Do you know how long the gap is normally ? I am working from home so that's a bit stressful Th...

GMMp by Advocate
  • 44 Views
  • 1 replies
  • 0 thanks

No internet, no help so far from support team

Hi thereI'm on Now Hub 2 and my broadband went live on 9th of April and I still got no internet connection. Only two lights are showing out of three - power and wireless. I've been calling the customer support team and trying to resolve the issue wit...

danv by Mentor
  • 642 Views
  • 23 replies
  • 9 thanks

Slow broadband

Hi am hoping someone can help ..im on the fab fibre mthly 36 speed since 28/03/24so well over the 10 daysbut internet is all over the place..and so slowww!!i end up having to use my phone data coz it either doesn't connect or take multiple tries to g...

Emzy by Newbie
  • 53 Views
  • 1 replies
  • 0 thanks

Tenda AC1200 - No internet

I am using NOW broadband for over 2 years. The WIFI signal was not covering all the areas at home, so installed Tenda AC1200 to cover all the areas, it was working fine so far for both 2.4g and 5g. Somehow I have to move the Tenda from the place it w...

Aky123 by Advocate
  • 61 Views
  • 2 replies
  • 0 thanks

self install did not work

self installation did not work, have tried all of the troubleshooting and they didn't work. I only see 2 lights on my hub 2 (the light for internet is not and has not lit up ever)I need help but I have no mobile service in my flat so I'm confused how...

peyton by Advocate
  • 135 Views
  • 3 replies
  • 0 thanks
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