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NOW Box

Learn about our clever box and share your hints and tips

2153 Posts

Activity in NOW Boxes & Stick

Wi fi connection error

Have suddenly got an issue with both a now box and now stick. Neither will connect to my Wi if despite saying they re connected they won’t do so. It just says that it has encountered a problem and I should try again. I have tried the live chat and th...

49 by Advocate
  • 241 Views
  • 16 replies
  • 1 thanks

Resolved! Apple TV 4K Now app won’t let me log in

I have seen similar posts on this issue. But none mentions the fact that while it worked fine for a long while the Now app on our brand new Apple TV 4K refuses to let us log in. Now the same happens when I try to do so from the smart lg tv or even ou...

NeilG by Advocate
  • 845 Views
  • 12 replies
  • 5 thanks

NOW TV Blocked on Community Fibre Broadband

I'm unable to access Now TV va my Community Fibre Broadband.  No one at NOW can tell me why.  The TV team hand me over to broadband and the broadband team tell me they can't help because I don't have NOW broadband so I'm going in circles.  If I try t...

PF73 by Mentor
  • 801 Views
  • 10 replies
  • 4 thanks

Voice Over - stop

All of a sudden I have voice over when watching programmes. I haven’t changed any settings. How turn off?

KLDH12 by Advocate
  • 41 Views
  • 1 replies
  • 0 thanks

Formal Complaint

Hi I am being pushed around by the Management of this system .  I log on and am told that I do not exist???  From here the entire matter escalates in a void of utter nonsense.   I was given the proverbial third degree a few days ago asking assorted q...

Vsf:error.player.android.unknown

I just want a now staff member to help me ffs.i try and watch tv and i get that stupid error message.This shouldn’t be this difficult to speak to somebody.3 days after buying my firestick and paying for my now tv entertainment pass and I still can’t ...

Scott2 by Advocate
  • 74 Views
  • 1 replies
  • 0 thanks

over charged

my monthly charge is 23.50£ and now 46.50£ why ?? 

dhaval by Advocate
  • 68 Views
  • 1 replies
  • 0 thanks

Resolved! Remote control

Hii have a now stick with the volume control, voice recognition and on and off functioni have bought a new Sharp tv but these functions do not work now although they worked fine with my old tv which was many years old Does anyone know why this is ple...

Sky box office app

The sky sports app is not working it saying more events coming soon is anyone else having this issue 

Lee1901 by Advocate
  • 697 Views
  • 9 replies
  • 5 thanks
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