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Account & Billing

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NOW Account Help and Information

  How do I create a NOW Account? If you're new to NOW you'll need to create an account in order to access all of our great content. Follow these simple steps to sign up.   How do I use My Account? We've changed the way My Account looks. See this link...

Karl-F by • Community Manager
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GDPR News and Info - 25th May 2018

Hi All,   As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv   If you have a ...

Karl-F by • Community Manager
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Billing

Need URGENT help but being kept holding on phone. Email from Now saying at renewal on 12th October there would be no increase and the monthly cost would be £31.50. Now they have put on our account that they will be taking £46.50 on 12 October. Why? H...

Andover by • Advocate
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Change payment details for NOWTV issues

I need to add my new bank card to update my payment details for NOWTV. I have successfully done this for NOW Broadband but for NowTV I am asked to confirm via my telephone number (bank security etc). The problem is, the whole reason I'm changing my c...

Resolved! Adding a name on the bill

Hi community, I would like to add my partner's name on the bill for the broadband contract. We both live at the address, and we would like to both be able to use the bills as proof of address. I can't find an option in the user account... is this eve...

Vincent- by • Advocate
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Payments taken no account

Hi i have 2x now tv box's for years I have been paying 7 lots of membership for years they added boost i not know I can not stop card payments I log on to my account  says i no devices I get on to one of my devices says no membership I go on to find ...

Teza by • Advocate
  • 236 Views
  • 1 replies
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Billing

Why is now tv taken 2 bills a month from my account but saying my payment are not up to date 

6788 by • Advocate
  • 268 Views
  • 2 replies
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