05-10-2023 19:28
You need to elaborate, NOW offer two completely different products. TV streaming and broadband, which one is it?
05-10-2023 21:38 - edited 05-10-2023 21:40
Amplifying what @gavs82008 has said, Now might be billing you for any three of Broadband, Cinema, Entertainment, Sport, Hayu and Boost. As all are billed individually, there are 120 combinations of three products there (6 * 5 * 4), with no impossible combinations present.
If you have a duplicate account, though, the possibilities rise higher. This is left as an exercise for the reader to calculate, bearing in mind that an account can’t have Boost alone.
So two paid and one delinquent is entirely possible; but in general, if you default on streaming, Now just cut you off after a couple of attempts to collect the subscription, and only Broadband keeps dunning you.
But maybe Now will keep dunning for these new-fangled ‘minimum term’ streaming offers?
Best to contact Now through the usual channels, and ask them what’s going on.