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Activity in Account & Billing

Pin code

Keep getting asked for pin code even though parental control is turned off. After every tv show and movie has ended . Love tv only . Have a now tv box pink . Can anyone help?

Tw33 by Advocate
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On my Payment screen it says I have paid my recent bill, but it has not shown up on my bank account. I've been trying to find a way to pay this bill before I have no money left to pay it. This has happened way too many times. Starting to ###### me of...

Resolved! My child paid £33.99 for Sky Sportsss

Hi. My 3 yo daughter managed to buy a sky sports month pass when I was at work and she was with my non english speaking mum. I have canceled the pass but I have still been charged a shocking £33.99 that I really need at this time of the year. I have ...

please help me guys

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Cannot reset password or access account.

I recently removed the pin from my account however the following day an error has occurred which meant I was logged out of all devices. I can no longer log into my account. If I try a password reset using email or security questions the reset process...

Resolved! COMPLAINT!!!

Hi I would like to make a complaint with Now tv. I have tried live chat and all i get is adviser is on their way. I have sent 4 messages and have had no reply back to these. I have even tried to phone and was told it was broadband phone number and th...

Resolved! Silly mum

I forgot to set up my pin and it looks like my son just bought weekly sport pass How can I cancel it please?