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stevo
Newbie

live chat

How the hell do i get to speak to a real person???????

4 REPLIES 4
Andover
Advocate

having the same issue here. Cannot speak to anyone

schnapps
Legend 5
Legend 5

Hi @stevo @Andover 

Is it regarding NOW Broadband or Phone or TV Memberships ?

There is a phone number for NOW Broadband customers, where NOW TV streaming customers don't have a telephone helpline number and have to use live web chat where there is a real human being at the end of the live chat.

If you post back I will provide either the telephone number for NOW Broadband customers or the live chat link page for NOW streaming TV customers.

Here's the link page below for live chat, make sure you click on the green chat online box and not the get up quicker pop up which is an auto bot.

https://help.nowtv.com/article/how-to-submit-a-complaint 

Sadaf
Newbie

I want cancel my broadband 

gavs82008
Legend 5
Legend 5

@Sadaf 

You call the broadband team.

https://help.nowtv.com/get-in-touch/now-broadband-calls/cancelling-my-service

FYI that I do not work for NOW, just a NOW customer trying to help