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Activity in Account & Billing

Cinema Trial £1

Hello i just tried to use the offer for sky cinema £1 for 3 months.now it has taken the £1 but doesn't show my account having sky cinema.  they did try and take another payment of £1 but i didn't let that one through

owens92 by Newbie
  • 72 Views
  • 1 replies
  • 0 thanks

Now TV is a ripoff—don’t be fooled by offers

I chose an ‘offer’ of Now Cinema for just £6/month. “Add Entertainment for just £7/month’. Great!, I thought, I can get a month of Now entertainment for £13! (Add a free week of BOOST as well! More on that below). So, I’ll get a month of that… Sign u...

NatRUS by Advocate
  • 198 Views
  • 3 replies
  • 1 thanks

NowTV Disaster

I moved my Now TV broadband when I changed properties. This became so convoluted over the phone I regretted it, but overall Now TV has been good so tried to stick it out. They said 7 days after my activation, I'd need to call them up again to get my ...

roge by Advocate
  • 150 Views
  • 2 replies
  • 1 thanks

Unnaceptable and decieving cancellation process

Hi,I thought I cancelled my subscription on the 29th december to not get charged on the 1st Jan.I did the cancellation on my phone and because of the unnaceptable and deceiving way that nowtv handles it, I have been charged again.I have subsequently ...

PhilL by Newbie
  • 448 Views
  • 4 replies
  • 1 thanks

Resolved! Being charged 3 time

I've signed up to NOW 2 weeks ago and was immediately charged £9.99.A week later I was charged additional £9.99 for 'NOW Cinema'And today another £6.99 for NOW bonus.Why? What are these additional charges, why was I not told about them earlier and wh...

NowMe by Advocate
  • 2885 Views
  • 16 replies
  • 7 thanks

I,ve been charged for cinema

I have normal membership. £6.99   I have just been charged an extra £9.99 for cinema which I did,nt ask for .I tried to contact NOW through a chat box , like talking to a toddler    how do i get a refund ?

Enquire Within - a highly unofficial Now FAQ

As perhttps://community.nowtv.com/t5/Off-Topic-Chat/Getting-started-on-the-Community/m-p/525297/thread-id/16459there are some key things about the Community to know:-“It’s a great place to find useful advice and tips for getting the most out of NOW T...

RoyB by Legend
  • 255 Views
  • 0 replies
  • 0 thanks

Charged for phone calls when I don't have a phone

I have been charged for phone calls that I have not made as I physically do not have a landline. I have a landline number connected to my broadband but no handset is connected, how is it possible to charge? Plus, when I try to get details of the call...

Taz1 by Advocate
  • 205 Views
  • 1 replies
  • 1 thanks

Boost and Sky cinema added to subscript without request

I have had Boost and Sky cinema added to subscript without request. I signed up for £6.99 per month for six months at which time I was going to quit. I find I have now been billed for Sky Cinema and Boost which has cost me another £9.99 and £6.00. I ...

mjparmy by Advocate
  • 699 Views
  • 5 replies
  • 2 thanks
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