NOW Smart Box

⚠️ RESOLVED - "Sorry NOW TV is currently unavailable" on your stick or Box?

Update - 23/09 A patch has now been released that should fix this issue. You may need to update your device, to do this: Start by pressing your NOW TV remote control buttons in this order: Home x5Fast Forward x3Rewind x2 Select the Update Softwar...

NOW TV Smart Box Help

What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract. What’s the difference between the NOW TV Box a...

Freeview retune alerts

Hello everybody This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening. The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

Request for refund

I cancelled my subscription on the 4th of December but I was still charged on the 14th of December. May I kindly get a refund?

Resolved! Now tv & eurosport

I have NowTV sky sport but can I watch the Australian tennis on here

NOW broadband and Tv but no tv stick or box. I was not aware

I have cancelled Sky and moved to Now broadband and cinema package. No one said I needed to but a box or stick and now I am unable to find any- can anyone tell me where I can purchase one. I am paying for a service and unable to watch till I have box...

buffering

Hi all. Given up with trying to speak to now. Buffering is my problem. Done all the tests says its fine. Does anyone recommend wifi boosters, if so which ones recommended

Ads

Why am I still seeing ads on demand I’ve tried to shut it down ect but they are still there. What is the point in paying for boost if I still have ads? Is it a con?

Low speed and no anyone to sort my problem, just robots and advices to go online.

Hi, I can’t discuss with someone in person. This company is very irresponsible and I can’t sort my problems with the internet connection. It is working very slow, very low speed. (900kbps). How is possible? Any people here to take attitude?

latest update a huge improvement

i have the now tv smart box with the pink logo (no freeview) and after the latest update, i noticed a huge improvement, operation is much, much faster, everything works so much smoother! tbh i stopped using this a while ago, because the sluggishness ...

No ONT

No ONT at home , only fiber wire and no place to plug in hub.

Rejoin BB have box

I am looking to get BB with Now again and already have a box but when looking to order it automatically includes a smart box with a charge of £6.99 but I don't need another box. How can I order just the broadband without the box?

Smart Box No Longer Working

I have had no problems with my NowTV smart box although I have had it for years.A couple of days ago whilst watching TV it just turned itself off. It started to boot back up with the Now logo being displayed on the TV with a spinning loading wheel be...

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