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NOW TV Smart Box Help

    What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract.   What’s the difference between the NOW TV Box a...

Simon-J by Community Manager
  • 0 replies
  • 7 thanks

Freeview retune alerts

Hello everybody   This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening.   The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

Resolved! Charged for sports day

Help! I’ve been charged for sports day. I don’t know how / why. Was trying to find the rugby. Didn’t ask for it. What now?

CDN error

Hello.  I am so frustrated. I spent over two hours with a chat help option because now wouldn't let me login - as in the login page wouldn't loan on phone (android) or laptop (Mac).  That seems to have now resolved and I am left with CDN error. I hav...


I have had 2 Roku boxes for around 2 months now, one upstairs in bedroom one in front room, the one upstairs works perfectly fine always but the one in the front room we seem to have a ongoing problem of CDN ERROR no more cdns to cycle I have tried t...

Chloe22 by Advocate
  • 5 replies
  • 0 thanks

Resolved! No Signal And HDMI problem

Wondering if anyone could help I have a Now TV smart box, my Nan and grandad has Toshiba TV, when the tv comes on with the HDMI it says no signal and I have to press a button on the Now TV remote it has black screen has no signal with a countdown onc...

Resolved! rebooting now box

when you have 2 accounts the now box only works on the first one the box has to be reset to connect to the second one

David201 by Advocate
  • 3 replies
  • 0 thanks

No internet

Had no internet for over an hour, even thou the lights are on NOW TV are just trash tbh. Only with them cos everything is included..

Dale96 by Advocate
  • 1 replies
  • 0 thanks

TNT Sports

How come you can get Sports Extra in Ireland which gives you Sky Sports and TNT Sports .but in the the UK we can't get this option 

Parsman by Advocate
  • 1 replies
  • 0 thanks

Broadband and TV

I took out a Broadband and TV package with Now. I have the broadband but no TV Box or Stick. Should I have received these? Tried all day yesterday trying to find en email address or phone numbe4 but no one will help. Thanks

Helen07 by Newbie
  • 4 replies
  • 4 thanks