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Community Manager
Community Manager

NOW TV Smart Box Help



What is the NOW TV Smart Box?

The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract.


What’s the difference between the NOW TV Box and the NOW TV Smart Box?

The NOW TV Smart Box gives you over 60 Freeview channels and 15 HD channels that you can't get with a standard NOW TV Box. Plus, the NOW TV Smart Box lets you pause and rewind live TV.


What other apps are available on the NOW TV Smart Box?

From BBC iPlayer to Spotify, click here for the full list.


Do you need an aerial to use the NOW TV Smart Box?

You don’t need an aerial to access the NOW TV Passes or any of the apps of on the NOW TV Box, but you'll need to connect it to an aerial to watch the free channels.


Do you need a NOW TV subscription to use a NOW TV Smart Box?

To use a NOW TV box for NOW TV and other apps, you must have or create a NOW TV account. Once this has been completed, you will not need a subscription to use additional apps.


How do I set up my NOW TV Smart Box?

Click here for a handy step-by-step guide to getting your NOW TV Box up and running.


Can I take my NOW TV Smart Box abroad?

Nope. The NOW TV Box has been licensed to use within the UK.


Can I browse the internet on my NOW TV Smart Box?

You’re unable to use the NOW TV Box to browse the Internet.


Can I pause, rewind and record TV on my NOW TV Smart Box?

You can’t record whole shows or series on the live TV channels. But with the NOW TV Smart Box, you can pause and rewind the live TV channels for up to 30 minutes.


What are the technical specifications of the NOW TV Box?

See here for all the nifty features tucked inside your NOW TV Box.


Can I use a 5.1 speaker system with a NOW TV Box?

You're unable to view NOW TV with 5.1 stereo sound.


How do I re-tune my Smart Box?

Note: you'll need a TV aerial connected to the NOW TV Box.

  1. On the NOW TV Box Select Settings
  2. Choose TV Channels
  3. Select Scan Freeview TV channels