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Chendylou
Newbie

Rejoin BB have box

I am looking to get BB with Now again and already have a box but when looking to order it automatically includes a smart box with a charge of £6.99 but I don't need another box. How can I order just the broadband without the box?

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Chendylou 

The router is not called smart box. What the smart box is the old streaming device from NOW.

Best to call the broadband team. Make sure to be signed in and use the 'How to get in touch' drop down for the number.

https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home

FYI that I do not work for NOW, just a NOW customer trying to help