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Activity in NOW Smart Box

Boost

Why can’t the BOOST give you 4K Dolby Vision and Dolby Atmos. Having a Cinema Pass and the BOOST cost £14.99 which gives you access to films only in HD with Dolby Digital. Other streaming services provide all these up to date features for a cheaper p...

Resolved! Display on 4k box start up

Every time I turn on my 4k box the picture displayed looks like multicoloured dots and dashes leaving it unwatchable. I have replaced HDMI cable but it still keeps occuring. The only way to rectify is by unplugging the unit. I also select 4k 60hz HDR...

Pixelated picture

Every few minutes the picture on my Now TV app goes pixelated/grainy and it’s like watching a bad VHS from the 80’s. It lasts for a few mins and then clears before going pixelated again. Programmes are almost unwatchable. The app is on my LG smart TV...

Dreadful Customer service

Have had a problem with fuzzy picture when watching sky sports.  I notified Now Tv 6 weeks ago (first game of the season) and still cannot get a solution!  Never had such poor customer service.  To call themselves a customer service department is act...

Streaming live sports and movies quality issue

Just after the last smart box update I am having a issue with the quality of the stream it is like watching a boot leg version this is the same for the live movie stream. I have reset the box and this solves the problem only for a limited time. I hav...