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lucinda
Advocate

How to put active streaming apps on a new device

 I have a now TV box, want to change to a roku stick   do I need to sign out of all apps on now TV box  and will my now Tv  entertainment and movie passes be automatically   reinstated?then  re-register them on the new device ?

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@lucinda 

Your memberships with NOW are tied to your account not the box. All you need to do is log in on the new device using the same account then you can keep watching away.

Do you plan on getting rid of the box or keep it?
If you plan to get rid of it, I would suggest setting it back to factory settings to be safe.
https://help.nowtv.com/article/hard-factory-reset-now-box-stick

FYI that I do not work for NOW, just a NOW customer trying to help

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3 REPLIES 3
gavs82008
Legend 5
Legend 5

@lucinda 

Your memberships with NOW are tied to your account not the box. All you need to do is log in on the new device using the same account then you can keep watching away.

Do you plan on getting rid of the box or keep it?
If you plan to get rid of it, I would suggest setting it back to factory settings to be safe.
https://help.nowtv.com/article/hard-factory-reset-now-box-stick

FYI that I do not work for NOW, just a NOW customer trying to help
lucinda
Advocate

Thank you. I'm not very good with technology.   Will that be the same for netflix ect..    just worried it may say too many devices 

gavs82008
Legend 5
Legend 5

@lucinda 

Don't need to worry, no streaming service limits the number of devices that can be logged in. All they would do is limit the number of devices than stream something at the same time. 

FYI that I do not work for NOW, just a NOW customer trying to help