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Setup & Performance


First ten days

So I switched to NowTv for broadband on 17/02 and so getting towards the end of the 10 day settling down period, should I be worried that my speeds are varrying quite a bit and on the slow side?

Dangerous Telephone Pole

HiBT have left an old pole in my garden, nothing attached to itIt is now in danger of fallingI called Openreach about it but they will only deal with BB providerAnyone suggest how to contact the right person at NOW?

John3000 by Advocate
  • 8 replies
  • 2 thanks

Resolved! No internet in NR27 (Cromer)

No internet in NR27 (Cromer) since 1am today. Customer service advised and I was told there is an outage in my area and should be fixed soon...still not working several hours later

Line disconnected from telegraph pole

How can I speak to a human rather than automated service. Have vulnerable person in home with no phone / broadband as the phone line has disconnected from the telegraph pole outside house.  He can not call as he has no phone line, and he has Covid so...

TMorr by Advocate
  • 2 replies
  • 0 thanks