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Chloemegan03
Mentor

Engineer before box

My box is due to arrive tomorrow and so is my engineer, if the box does not come first can the engineer do his job without the box? 
thanks 

1 ACCEPTED SOLUTION
RoyB
Legend

@Chloemegan03 

As in the other thread you posted in the engineer can do all that he is supposed to do without you having the router, but without it, you will not quite know if he’s done his job properly.

But you may not know this anyway, before Now activate you later in the day.

But from the engineer’s point of view, his work stops at the socket the router plugs into, and he can test the socket is set up correctly, without needing the router in place,

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.

View solution in original post

2 REPLIES 2
RoyB
Legend

@Chloemegan03 

As in the other thread you posted in the engineer can do all that he is supposed to do without you having the router, but without it, you will not quite know if he’s done his job properly.

But you may not know this anyway, before Now activate you later in the day.

But from the engineer’s point of view, his work stops at the socket the router plugs into, and he can test the socket is set up correctly, without needing the router in place,

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Chloemegan03
Mentor

Thank you!