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Setup & Performance

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Broadband

I am on day 12 of no broadband service meaning that my kids will be going into a second week unable to access the online provision from their school and I will have no alternative other than to go into the office, putting both myself and others at ri...

Blocking HTTPS sites on router

I am trying to put a block on roblox to a schedule. The router - NOW TV Hub Two, appears to allow this, but it isn't working.  On investigation it blocks access to http://www.roblox.com BUT is allowing https://www.roblox.com The latter is what is ACT...

Resolved! No dial tone on landline

Hello, I have had this contract since September 20 and never needed to use the phone. I have tried for the last few months to get it working as I now need it for my new job. However there is no dial tone. The phone works perfectly as we have tried it...

no internet

I recently moved houses and was meant to have my account transferred and running from the 20th. I had an engineer on that day, then someone from openline fixed the problems outside as apparently the line wasn't working correctly. however , I still ha...

Broadband speed dies often

Hi yall I have a super fibre broadband (about 63mbps download) which works ok but at least a dozen times I day I can notice a decrease in speed while browsing. I managed to catch it this evening on speedtest at 2mbps download https://www.speedtest.ne...

Line disconnection when wet and windy outside

Hi all, I have Now Broadband installed. I get roughly 35Mb/s when the weather is good but as soon as the wind and rain comes it deteriorates (my syslog shows disconnections every 20 mins or so). This keeps happening. When the weather is fine, it work...

Sky box SR101 issues

Hi there allIve tried to search the forums to find a solution but I’m unable to.I need more than two Ethernet ports with wfh and was advised to use a sky box, while I was told this would connect automatically, I’ve not had that luck. The power and wi...

Resolved! Braodband Box went missing

My box was supposed to be deleivered on last Friday - Activation was on Friday and I wasn't there. Was due to be redelivered on Monday and the tracking is stuck on due to be delivered on Monday. SO I am paying for interenet and havent got the box yet...

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