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Setup & Performance

Discussions

Landline

I have been using the Now broadband for a while but the landline is not setup. Now want to set it up and the connection has mostly been slow. Any advice….

Yusuff by Newbie
  • 146 Views
  • 2 replies
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Resolved! Tplink VX1800V (VDSL/ADSL Modem Router)

Is it possible to replace the standard kit supplied for this model I have?I need the extra ports and extra features.saying in the specs it supports MER\IPoE (RFC 1483 Routed) - but can’t find it in the options. Thankyou

SO58 by Scholar
  • 1401 Views
  • 26 replies
  • 11 thanks

Hub issues

My broadband and calls went live yesterday, I have set up my hub but all that's happening is the power light is flashing orange. No other lights are coming on, is the hub defective? 

Leahlou by Observer
  • 159 Views
  • 2 replies
  • 1 thanks

Engineer unable to conolete

Engineer came on 15/3/24 and 25/3/24. On both occasions he said he was unable to complete set up.Phoned now broadband. They told me this would be escalated as a matter of urgency. I asked for confirmation by email that thistask will be escalated, but...

Changing delivery address for Hub

Hello. I would like to change my delivery address for the Hub but the phone customer service agents have been completely unhelpful. Please could you advise? As far as I am concerned I am off to a really bad start with Now.

Kirollos by Advocate
  • 173 Views
  • 2 replies
  • 0 thanks