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Setup & Performance

Discussions

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Landline issues since moving house

When I moved house, my new broadband connection settled down after a few days but the landline didn’t work - not even a dial tone. Eventually I got to raise the issue with Now TV (not easy when the online check says everything is ok) and was told it ...

WiFi TV connection problems

My JVC keeps dropping my WiFi connection , I've only recently switched to Now and didn't have this problem before . I can't factory reset without internet access and can't watch my TV without internet access ?? 

Router taking forever

I’ve waited nearly 2 weeks just for the router to arrive- to which now I’m being told there is a delay..I’m getting really frustrated as we’ve only just switched over and normally the router arrives really quick? My worry is that it’s going to take a...

Ash93 by • Advocate
  • 169 Views
  • 2 replies
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Adverts

Deeply unimpressed to be getting adverts with a subscription service. How come we’re paying to watch ads? Won’t be renewing. 

Vlad by • Newbie
  • 161 Views
  • 2 replies
  • 3 thanks

Router maintenance at inconvenient time

Every time it hits between 1-2am my router restarts itself for "maintenance" and it is quite annoying. Is there any way I can change what time this happens or just disable it completely if I wished?I am usually online in the early hours of the mornin...

Resolved! Broadband

Hi there, I'm currently with Sky for my broadband and they agreed that I could leave and switch to Now - who I have cinema with.I'm interested in the 100mb for £24 per month on an 18 month package. I I called Sky this morning and they told me to call...

People cannot call me

For the last month, for days at a time people have been unable to call me.Sometimes the phone makes one squeaky ring and cuts off, but generally people say they tried to call me but it didn't work.Some phone me back on my mobile, but others don't.I g...

LizIan by • Advocate
  • 97 Views
  • 1 replies
  • 0 thanks

Tenda AC1200 router

Hi. I’ve had now broadband for a few years now and although it’s very good value, their router doesn’t cover my whole house. I’ve tried various extenders etc, but still no joy. I purchased a Tenda AC1200 router as the distance it can cover is very lo...

Merky by • Advocate
  • 824 Views
  • 5 replies
  • 1 thanks

F1 LIVE HD QUALITY

I have f1 TV pro and now TV  app with sky sports and HD add on on my Samsung TV. The quality of live pictures between the 2 is unbelievable I expected if I was paying 8 times as much as I do for f1 TV pro it would have better quality sound and pictur...

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