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Gary_price
Advocate

Engineer unable to conolete

Engineer came on 15/3/24 and 25/3/24. On both occasions he said he was unable to complete set up.

Phoned now broadband. They told me this would be escalated as a matter of urgency. I asked for confirmation by email that thistask will be escalated, but I am yet to recieve anything. I'm in the dark somewhat. 

 

Help

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Gary_price 

Sorry to say they wont reply on here.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for

Also call them again and present them with this.
https://help.nowtv.com/article/auto-compensation

FYI that I do not work for NOW, just a NOW customer trying to help