NOW Smart Box

⚠️ RESOLVED - "Sorry NOW TV is currently unavailable" on your stick or Box?

Update - 23/09 A patch has now been released that should fix this issue. You may need to update your device, to do this: Start by pressing your NOW TV remote control buttons in this order: Home x5Fast Forward x3Rewind x2 Select the Update Softwar...

NOW TV Smart Box Help

What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract. What’s the difference between the NOW TV Box a...

Freeview retune alerts

Hello everybody This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening. The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

Terrestrial and Freeview Channels not working

HiOur NowTV box has stopped picking up the majority of our tv channels. We didn't change or do anything to the box but about three days ago we started losing channels, including ITV and C4. We have tried re-scanning and were only able to pick up 112 ...

Smart box crashing and losing all memory

Just upgraded from the black box to the smart box and have awful issues. The box keeps crashing approx every 15 mins (tonight I wasn't even streaming nowtv it was whilst watching BBC One on freeview). When the box reboots (bouncing now tv logo etc) ...

Resolved! Do you need an ariel to watch a sports subscription.

I was saving my one day sports pass for a football game and i recieved my new nowtv smartbox today. I was wondering do I need an ariel to watch the sports channels?

Can't get on my now tv

New on this I can't get anything up on my new account pictures come up but can't watch the films

Now TV integration with Google Assistant and Alexa

It would be great to control the now TV with my google home. Has anyone figured out a way of doing this? I would love the Now TV smartbox to connect to Google Assitant voice commands.

removing Unwanted freeview Channels

Hi - i have freeview channels that I do not want to see. How do I reemove them from the TV guide. Or If I can't then how do I reorder the channels?

Scrolling problem

When i'm searching the tv guide and trying to sign in on my smart box it scrolls out of control. Ive tried with an old remote and its the same so obvs a problem with the box. Any ideas?

Resolved! MTV shows missing

I just wondered when catfish and teen mom OG would be updated. The last episodes are missing

Resolved! Smart box stopped working completely.

Nothing happening since Friday. Tv and net working, box not.

Resolved! Lost freeview channels

Hey, We went away last weekend, when we came back all of our freeview channels and tv guide was gone. We tried to retune but nothing worked. We checked all wires and the aerial but nothing seemed to be wrong. We finally got the tv to retune but we ha...

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