Update - 23/09 A patch has now been released that should fix this issue. You may need to update your device, to do this: Start by pressing your NOW TV remote control buttons in this order: Home x5Fast Forward x3Rewind x2 Select the Update Softwar...
What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract. What’s the difference between the NOW TV Box a...
Hello everybody This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening. The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...
Hi. Since Smart box update to Version 4.4 has feature in My Account section that can add voucher code I’ve tried that always get error , is this due to issues some people are having with there box like skipping backwards????.
I rasied this issue on 18th Jan and there is still no resolution. Can you give any update on this? Can the recent upgrade be rolled back so that we don't have this annoyance?
Can we have either a timescale to when this issue is going to be fixed or a reason why the faulty upgrade cannot be rolled back? The responses so far are far from satisfactory.
Hi All, We recently cancelled our Virgin Media subscription in the secondary tv room in our house and for the intervening period, we've had the aerial cable in the VM box so we can get the normal freesat channels. We bought a NOW TV Smart box this we...
Dear community/support. I have a bit of technical background (working a lot with networking) and after checking available options for my NowTV modem/AP I have following questions: 1. Is there any way to setup some configuration to track bandwidth usa...
The sound is intermittently cutting out for a few seconds when streaming but not on the Freeview services.Bit fed up with it.I use 100meg Virgin Broadband so it's not a bandwidth issue.I've reset my smart box, changed the HDMI cables several times, u...
We keep losing connection every time we switch on. All other devices are fine just Now tv . Message says Internet Connection Lost. Then it comes back. This happens every few minutes. We are loathe to buy any additional passes because of this issue.
Hi, I'm just looking for a bit of advice. I use the app/website currently on a HTC phone and a laptop. I've recently got a TV and want to be able to watch it on that.As there's no way to cast to the TV and plugging in my laptop is more hassle than it...
HI, i just noticed that the smart box only has an aerial in port, (not in and out.) I have TV (with freeview), dvd recorder (with freeview built in), and now this smart now tv box. How can i connect them all to one aerial, as with the tv and dvd reco...
My Now TV smart box is connected to my router via ethernet but when watching programmes, an error message pops up to say internet has disconnected and then reconnects immediately after. I've checked all settings on my router and do not know why is th...
