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Anonymous User
Not applicable

Can't get on my now tv

New on this I can't get anything up on my new account pictures come up but can't watch the films
1 REPLY 1
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum. Are you using a NOW TV box? If you need help setting the box up from scratch the following help page should be of use

 

https://help.nowtv.com/article/set-up-your-now-tv-box

 

If you've already set up your box but it's not letting you watch films have you already got a cinema pass? You can check by looking on your My Account > My Passes page

 

https://account.nowtv.com/passes

 

If your box came with a cinema pass then have you applied the code that came on a little scratchcard to your account yet? If not follow the steps in this help page (although you might want to start a free trial first and then apply the code afterwards)

 

https://help.nowtv.com/article/how-to-apply-or-enter-voucher-code