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Discussions

⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this.   To help our teams with the investigation can we ask you to reply to this topic ...

Simon-J by Community Manager
  • 14898 Views
  • 33 replies
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NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box.   Just select a topic from the list, or scroll down the page to read them all.   Introduction to the NOW TV Box   NOW TV Box Setup and Troubleshooting   NOW TV Box ...

Stealing

I cancel my NOWTv membership 2 months ago and they are still taking my money every month.Ive tried contacting them and it’s just a robot, I haven’t used NOWtv in over 5months and I’m have cancelled and they are now stealing my money and there is no c...

Activation Date - still not live

It's as the title says, a day past our activation date of new broadband and we're still not live, there's no Internet

Oisin by Advocate
  • 443 Views
  • 2 replies
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WiFi cutting out

Anyone’s WiFi keep cutting out? The light in the middle keeping going off then orange and flashing, Now tv aren’t being helpful and sent us a new box but it’s still doing it and it takes over an hour to speak to someone, many people are having this i...

BB1 1UE

Error code 014.30. Could anyone please advise how to fix this problem.  Can't connect yo the wireless network 

Chanel 4

I have a now tv box, I want to watch something on Chanel 4 but it keeps coming up that there is an error. This has been an ongoing problem, I’ve tried everything to get it to work! 

Membership

Hi, why is it so hard for you guys to make a constant Monday-to-Friday customer service team available?  It is so hard to get to you guys. 

Remy by Mentor
  • 779 Views
  • 7 replies
  • 2 thanks

Resolved! Error can’t find ticket

I’ve renewed my sports pass today for 6 months but today, watching the the match, getting error code can’t find ticket???? Having to go back into menu and restart which only works for 10 mins then gets error code. Think I may cancel if this continues...

Tanky by Newbie
  • 1079 Views
  • 2 replies
  • 0 thanks