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NOW Box

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⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this.   To help our teams with the investigation can we ask you to reply to this topic ...

Simon-J by • Community Manager
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  • 33 replies
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NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box.   Just select a topic from the list, or scroll down the page to read them all.   Introduction to the NOW TV Box   NOW TV Box Setup and Troubleshooting   NOW TV Box ...

Channel4 oops something gone wrong 008 error on now tv black box.

If you are getting the "Channel 4 oops something is gone wrong error 008", on Now TV's small black box, you will need to press the reset to factory settings at the back of the box. It's hidden so you will need a small tool or  cocktail stick to press...

Michael by • Advocate
  • 4762 Views
  • 10 replies
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WSL

I am wanting to watch the Brighton v Man Utd WSL match which was due to start at 18:45 and has started. Now telling me on NOW this is due to start at 19:30 even though the match has kicked off? I keep getting this issue and paying monthly when the ma...

fledge by • Newbie
  • 182 Views
  • 0 replies
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My phone line is not working

Ive been away for a couple of weeks and the phone line is now not working.The phone say check line, but the remote check says everything is okay.

System update required

Each time I login to NOW TV I’m told “system update required” “please update via settings > system > system update”I go through this process and I’m told the system is up to date but I’m still getting the error message

Tnt

Does tnt come with sports package 

ROB16 by • Newbie
  • 361 Views
  • 1 replies
  • 1 thanks

Never installed and being charged last two months

We are receiving bills and the service was never installed. We replied on emails but our tickets being ignored. Any suggestion what to do, as we do not have internet last 2 months and bills are just coming?

Disney+ no longer supported

I have just tried to access disney+ and I get the message 'Disney+ will no longer be available on this Roku model after May 30 2023. To continue using the Disney+ app, along with all of its newest features and functionalities please upgrade your devi...

Steffi by • Observer
  • 2314 Views
  • 6 replies
  • 1 thanks

Stealing

I cancel my NOWTv membership 2 months ago and they are still taking my money every month.Ive tried contacting them and it’s just a robot, I haven’t used NOWtv in over 5months and I’m have cancelled and they are now stealing my money and there is no c...

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