Account and Billing - Broadband - Page 31

GDPR News and Info - 25th May 2018

Hi All, As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv If you have a ...

Contact number

How do I find a contact number to speak to a human being on now tv

Says can't stream on more than one device - but I'm on one device

Hi So I signed up for entertainment on my TV Then I signed in on my phone as I wanted to check what was available. Then when I came to watch a programme on TV it said I'm signed in to too many devices. I signed out of everything. DOn't want to stream...

Can’t Activate Account

Got an email saying I had to finish setting up my account but when I click the link and enter the details as requested it says “Please use the same details you provided when you called us to order NOW Broadband.” These are the correct details ? also ...

No broadband for 2 days now and nobody has a clue what is happening and when it will be back on

Does anybody have a clue why there has been no Internet access on Broom Lane Levenshulme manchesterits been 2 days now and no sign or knowledge of what is going on at now TV customer service centre took over 1 hour for me to get through to the cancel...

Activation delay

I was given a go live date of 2nd May for my new broadband service. This date came and past no activation. I was given zero updates/reasons as to why it was not activated. After numerous calls I was told my activation date is now moved to the 19th M...

Contract

How do I find out when my contract ends please.

Broadband buddy setting set to custom but nothing is bring blocked!

Hi, I'm new to now broadband and something very odd is happening. The broadband buddy setting is set to custom and I've selected all the categories I want it to block, I also have safesearch switched on in google I thought I'd just test the broadband...

Phone line number

I can not find my landline number and the message on my account containing the number has gone. Is there any other way of getting my landline number.

Certain phone numbers now longer register key tones.

For years I have used two factor authentication and also phoned the banks that use the keys to dial in but since last month…none of this works. I have tried multiple home phones but still nothing. I have tried wired and cordless …none of the keys are...

Switching from NOW

I'm switching from Now to Vodaphone on the 3rd of July but a payment is due to leave my account for next month on 21st June. Vodaphone says they will tell Now about the switch and manage it, but should I cancel my direct debit so that I can pay the c...

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Account and Billing - Broadband

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GDPR News and Info - 25th May 2018

Contact number

Says can't stream on more than one device - but I'm on one device

Can’t Activate Account

No broadband for 2 days now and nobody has a clue what is happening and when it will be back on

Activation delay

Contract

Broadband buddy setting set to custom but nothing is bring blocked!

Phone line number

Certain phone numbers now longer register key tones.

Switching from NOW

Fraudulent Charges

Dissatisfaction with customer service and a lack o...

Broadband one off fee

Now Broadband - Change Payment Date?

Cancelling subscription

New Members