1 ACCEPTED SOLUTION
You will have accepted a form that looked like this, by pressing Checkout:-
As you didn’t press the tiny Remove under the extra two items, you got the free trials.
As you didn’t cancel either free trial, each turned into a further paid subscription.
There ought to be a law against it, shouldn’t there?
But talk to Live Chat, and they will very likely refund you for, and cancel, these additional items.
If they don’t, please post back here and report that.
The following link leads you to direct contact with Now Live Chat (via a tiny green circle with a v in it, so keep your eyes peeled for that when you have made your initial choices):-
https://help.nowtv.com/article/how-to-contact-now
Avoid ‘Get Help Quicker’ there; the Nowbot, while it means well, doesn’t know its own limitations, and it won’t help you once you get to this stage. Also, don’t choose Request a Refund, even though that is what you want, as that will only deliver you to the Nowbot; again; pick something else.
You will have accepted a form that looked like this, by pressing Checkout:-
As you didn’t press the tiny Remove under the extra two items, you got the free trials.
As you didn’t cancel either free trial, each turned into a further paid subscription.
There ought to be a law against it, shouldn’t there?
But talk to Live Chat, and they will very likely refund you for, and cancel, these additional items.
If they don’t, please post back here and report that.
The following link leads you to direct contact with Now Live Chat (via a tiny green circle with a v in it, so keep your eyes peeled for that when you have made your initial choices):-
https://help.nowtv.com/article/how-to-contact-now
Avoid ‘Get Help Quicker’ there; the Nowbot, while it means well, doesn’t know its own limitations, and it won’t help you once you get to this stage. Also, don’t choose Request a Refund, even though that is what you want, as that will only deliver you to the Nowbot; again; pick something else.
