On December 27th l had an email saying my contract was coming to an end and I was offered 3 choices. Either do nothing and continue paying £23-50 or choose from two options which were written underneath. I did nothing and expected to be charged £23-5...
Hi, I managed to upgrade my fast fibre to super fibre with a discount. The man I online chatted with was called Ryan. He said that he could get the monthly price down from £43.99' to £35.00 per month. However, I've just noticed that on my accounts bi...
I’m not happy the payment has doubled
Have never been anything but overly nice and polite to customer service people as Ive worked in customer facing roles and understand how miserable it can be, yet was blocked from chat by an agent for no reason, and when i was trying to understand a p...
Need a contact number for complaints OR direct email for management / CEO... not the generic email address
Please review my payment history and the price increase we agreed in July 2023. Then refund the overpayment from August 2023 to November 2023.I expect this simple correction can be resolved in the near future. Thank you, Kim
Hi, my WiFi bill has gone up from £22 to £25.50 per month and I can't find an email warning me of this and I don't know why it has gone up?
Seems I'm not the only one who's bill was increased without notice. I received no email prior to the increase. Please advise the complaint procedure.
Hi all, I am on a monthy plan. My bill went from £25 to £32 with no waring from May to June. Is this a billing error? Has anyone else had this happen? Thanks!
Does anyone know a contact number to contact Now and actually speak to someone. The online chat cannot answer my query and I cannot find any other way of contacting someone on the web siteThanks
