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Holden
Newbie

Can’t Activate Account

Got an email saying I had to finish setting up my account but when I click the link and enter the details as requested it says “Please use the same details you provided when you called us to order NOW Broadband.” These are the correct details ? 

also in my orders there’s nothing displayed but I have a Royal Mail notification that the router is on its way??

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Holden 

Best to give the broadband team a call as you won’t get any support on here.

https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412518
FYI that I do not work for NOW, just a NOW customer trying to help