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No broadband for 2 days now and nobody has a clue what is happening and when it will be back on

Does anybody have a clue why there has been no Internet access on Broom Lane Levenshulme manchesterits been 2 days now and no sign or knowledge of what is going on at now TV customer service centre took over 1 hour for me to get through to the cancellation team terrible service all around would not recommend nowtv to anybody

Elite 3

If your broadband has a problem, that is always a possibility with the technology used.

Why would you be contacting the cancellation team, before you have given Now a chance to resolve it?

Do you know if the problem is affecting other ISP's as well as Now?

Legend 5
Legend 5


You need to be calling the number from this link, not to cancel as @Jayach pointed out.

FYI that I do not work for NOW, just a NOW customer trying to help