Is there a pricing problem with the website. It says £21.00 for Super Fibre, but it charges £35.00 in the summary.https://ibb.co/1fv9JGT(Still can't embed images)
Due to a problem I had on the forum, I've started again from a new user. I know the forum rankings are: First PosterNewbieOccasional PosterContributor 1-5Regular 1-5Helper 1-5Advocate 1-5Scholar 1-5Mentor 1-5Expert 1-5Elite 1-5Champion 1-5Legend 1-5 ...
How was your phone provided when you were with Sky? Was it connected to their router or did it connect to the BT/Openreach phone socket?Are Now saying you will have to have a new number?
Yes, you need to obtain a device yourself. Most smart TVs will have an app, or Fire and Roku sticks seem most popular.How To Get NOW On Your Device (nowtv.com)
@RoyB wrote:Particularly now that changing ISP will likely do away with my existing PSTN service and mean that I will have to embrace VoIP?Was that a hypothetical question? You are on BT's digital voice, so are already off the PSTN.
You had better contact Now, as the engineer would, presumably, be from Openreach, and they could maybe suggest the router is faulty, but they certainly can't order one.https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
Unfortunately, remembering what happened last year, many people complained they didn't get an email notification and ran out of time to leave penalty free.I would suggest contacting Now to ask if they have sent you an email, and if so when? Edit: acc...