Account and Billing - Broadband - Page 32

GDPR News and Info - 25th May 2018

Hi All, As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv If you have a ...

What if I won't call now broadband

Hi, 3 days ago I had done the mistake of ordering now broadband to replace my soon to be over sky broadband contract. I was given a date that suited me perfectly and the confirmation that I do not require an engineer visit.Everything went fine until ...

Price increase 2023

Anyone else cancelling after the broadband price increase email?

Not received my broadband hub box

Hello, I was told I'd receive my internet box before my activation date which is tomorrow. This is still yet to arrive. Ive checked my orders and it says there's nothing there but my activation date is tomorrow.

the truth about now

I guess Now at some point was good, or had great advertising marketing to be chosen the best of 2022.the reality is different, I suppose there are worse than Now but it really offers poor service both for the internet and for the client.I tried every...

Broadband missed payment

Missed a payment didnt realise until our broadband got suspended.Made a payment and account is now paid.How long till we get turned back on?

Missed direct debit

Hello, I have missed the direct debit payment, can you please advise if another attempt will be made or I will have to pay manually.ThxA

Can't get through to customer service

I've made several calls this afternoon to the cancellation line, but I get a message that they are closed, and to call back tomorrow during opening hours. Any idea why they would be closed at 1pm on a Thursday?

Resolved! No broadband

No broadband since 11.30am today, EveryTime I try get through to them the phone goes dead

Price increase if your out of contract with all inclusive calls

Think you all should know if your on a contract for broadband with free all inclusive calls and it's due for renewal now have dropped the all inclusive calls package you now have to pay extra for calls so read your contact fully when they send you a ...

Broadband price rise

I just received the email that my broadband is going up £3.50 per month. On 4th May I renewed my contract at what I thought would be a fixed rate. As it's impossible to contact a human being at NOW, I would like to know if I will be staying at the ra...

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Account and Billing - Broadband

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GDPR News and Info - 25th May 2018

What if I won't call now broadband

Price increase 2023

Not received my broadband hub box

the truth about now

Broadband missed payment

Missed direct debit

Can't get through to customer service

Resolved! No broadband

Price increase if your out of contract with all inclusive calls

Broadband price rise

Fraudulent Charges

Dissatisfaction with customer service and a lack o...

Broadband one off fee

Now Broadband - Change Payment Date?

Cancelling subscription

New Members