Account & Billing

NOW Account Help and Information

How do I create a NOW Account? If you're new to NOW you'll need to create an account in order to access all of our great content. Follow these simple steps to sign up. How do I use My Account? We've changed the way My Account looks. See this link...

GDPR News and Info - 25th May 2018

Hi All, As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv If you have a ...

Cancelling membership

Hello team,I am trying to cancel my membership from the account section and it takes me through lot of steps but finally it keeps displaying there was an issue cancelling your membership. I have been trying for the last 30 min now. Can someone contac...

Payments from 2022

I can't access payments from 2022 and I need these receipts for my taxes. Any idea how to get previous year's invoices?

Hi. Why my bill its now 46 pounds

Whywhy did my direct debit increase by 20 pounds

Resolved! Monthly broadband payments

I have been charged £23 for my broadband for the last 24 months then this evening they take out £43 for my monthly payment. I am hoping this is an error because they surly haven’t decide to up my payments £20 per month. Has anyone else had this probl...

golf

i only watch golf what about a golf only subsciption?

Resolved! transfer contract? How do I transfer my account at the same address to another person?

I have NowTV broadband installed in my flat. I am moving out and the new tenant would like to keep the broadband. Can I transfer the account and payment details to the new person?

Hi

I want cancel my subscription

Money didn't come out

Money didn't come out does that mean it's been cancelled

Membership I didn’t sign up for

I have not been a user of NowTV for 3 years. I suddenly receive an email that I have signed up for a cinema membership via amazon for £9.99 per month. I try and contact NowTv who were utterly useless not able to give me any information just telling m...

I have been billed for cinema membership that I didn't sign up for

As per the tile... email saying I have signed up and been billed for Cinema membership this afternoon. I am in work and so have not signed up for this.

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Account & Billing

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NOW Account Help and Information

GDPR News and Info - 25th May 2018

Cancelling membership

Payments from 2022

Hi. Why my bill its now 46 pounds

Resolved! Monthly broadband payments

golf

Resolved! transfer contract? How do I transfer my account at the same address to another person?

Hi

Money didn't come out

Membership I didn’t sign up for

I have been billed for cinema membership that I didn't sign up for

Broadband Price Increase

Overcharged for two services and can't contact cus...

Broadband recontract

Is it possible to chat to a real person?

charged 21.00 a month but no record of this on my ...

New Members