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Activity in Account, Offers & Promotions

Taken Money

I tried to set join you but you couldn’t provide me with fibre and everything broke down, but you have still charged me for some reason? Can you resolve this please. 

Cancelled but still being billed

Hi - I took out a month pass for both mobile and full screen Sky Sport package to watch the Autumn Internationals.I cancelled both before the final match but have still been billed for both services for December.Please organise a refund and advise.Ma...

Billing

I am trying to contact someone regarding my payment date keep changing but can't seem to find a number too call or a live chat button or anything?? Someone please help!!

Got charged twice in 18 days

To whom it may concern I have been a customer for over a year and I got charged £9:99 on the 22nd of November 2018 to then hav £9:99 taken out again on the 10th December 2018 this is 18 days not a month, and it made me go overdrawn in my bank .Due to...

Is this the worst TV service ever?

I started an account under the 'free trial' option... I've had to pay for my trial. You get shuffled between the app and the webpage. It is beyond difficult to work out how to reach customer services. I'm so sorry, but this is genuinely the most poor...

Charged twice

Been charged twice in December 2017 n now in November 2018 that’s as far back I can get So don’t know if beer done any other time Sort this out Now Tv !!!!!!!!!!!!!!!!!!!!!