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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
  • 25107 Views
  • 0 replies
  • 21 thanks

NOW TV Stick FAQs

Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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Resolved! Judder sky sports racing

I have a slight judder every 3 seconds or so on sky sports racing. The rest of the channels are fine. I have tried all resets etc. It is the same on my other devices as well tablets phone..

Bob21 by Advocate
  • 956 Views
  • 1 replies
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Itv hub

We are having trouble with itv hub on our Now TV stick. Its fine on our Amazon stick. Everything we watch it loses Internet connection every few minutes. It doesn't do this when watching BBC or Netflix. We even bought a new now tv stick, have reset I...

Replacement WiFi remote for STICK

Lost the WiFi remote for my smart STICK (not box). I cannot find one to buy anywhere - only seems to be remotes that work with boxes.  I've been onto NowTV customer service chat and was no help - they just gave me a list of shops - none of these shop...

NowTV stick, no Internet connection on EE

Adding the solution just in case it helps… Just moved from Vodafone to EE mobile broadband and have the Vodafone issued Huawei CPE Pro 5G router.Switching over was fine for all devices except the NowTV stick. It could get a WiFi connection but the In...

Connection

My NOW TV stick isn’t finding my network or connecting to the internet. When it does often the picture is very pixelated or won’t load. Anyone able to help with this? 

Stick not connecting with Virgin wi fi

I have recently moved providers from BT to Virgin and since doing so found my stick no longer works. We subscribe to Disney + and use the stick as a means of watching it on our tv.When we select the input the stick loads up but says that the Now TV b...

Are Now TV sticks being discontinued?

No stock on Now TV and no sticks with sports available from Currys anymore. In light of this, will the 30 second live channel pause be rolled out onto other devices?  

Is this a scam or real?

Hi all,Have been a member of NOW TV for a good few years. I have recently received and email offering a free NOW TV stick. The email states it is from NOW TV. You click on the link and it takes you to an order page with your details. I hust need to f...