@Anonymous User
What do you mean you’ve tried everything?
Have you tried to turn off your router for a few minutes?
Have you tried performing a factory reset?
https://help.nowtv.com/article/hard-factory-reset-now-tv-box-stick
As another suggestion is to head onto live chat and see what Now TV staff can do for you.
Just make sure to click “chat online” within the green box.
https://help.nowtv.com/article/how-to-submit-a-complaint
FYI that I do not work for NOW, just a NOW customer trying to help
