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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
  • 13267 Views
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  • 3 thanks

Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
  • 25045 Views
  • 0 replies
  • 21 thanks

NOW TV Stick FAQs

Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
  • 13054 Views
  • 0 replies
  • 1 thanks

Now TV stick faulty

Hi I've had this stick since Nov 2018 and first reported the faults to Now TV customer chat in September 2020. That's under 2 years of use and to be fair the faults were exhibiting themselves before. I simply reset the stick every time to force it to...

WiFi

Is anyone connected to glide WiFi with their now tv stick? The WiFi doesn’t have a router but it is used in my accomodation.sometimes it works and sometimes it doesn’t connect to nowtv. I have rang the wifi and even the TV company which they have con...

Roku stick freezing

Is there a known issue with Roku sticks? Mine, my partner's and a friends sticks have all started experiencing freezing issues. We do the usual hard reset etc and it comes back on.  However its becoming a regular occurrence.  Can we get a software up...

2 separate now tv sticks and remotes having issues

Hi I have 2 different now TV sticks on 2 different TVs and they have both recently stopped responding to their paired remotes. We’ve tried new batteries and also factory resetting them. They will work for about 30 seconds after resetting and then sto...

Disney

Can I get a 7 day Disney+ free trial if so how do I do it. Thanks 

Stick has stopped connecting to WIFI

Hi, wonder if anyone can help. We've had a NOW TV Stick since July and had no problems at all setting it up. Last night it just disconnected from our Wifi and I can't get it to re-connect. When it scans it finds the network but once I put the passwor...

Resolved! Judder sky sports racing

I have a slight judder every 3 seconds or so on sky sports racing. The rest of the channels are fine. I have tried all resets etc. It is the same on my other devices as well tablets phone..

Bob21 by Advocate
  • 928 Views
  • 1 replies
  • 1 thanks

Itv hub

We are having trouble with itv hub on our Now TV stick. Its fine on our Amazon stick. Everything we watch it loses Internet connection every few minutes. It doesn't do this when watching BBC or Netflix. We even bought a new now tv stick, have reset I...

Replacement WiFi remote for STICK

Lost the WiFi remote for my smart STICK (not box). I cannot find one to buy anywhere - only seems to be remotes that work with boxes.  I've been onto NowTV customer service chat and was no help - they just gave me a list of shops - none of these shop...