Update - 23/09 A patch has now been released that should fix this issue. You may need to update your device, to do this: Start by pressing your NOW TV remote control buttons in this order: Home x5Fast Forward x3Rewind x2 Select the Update Softwar...
What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract. What’s the difference between the NOW TV Box a...
Hello everybody This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening. The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...
I have two smart boxes, one downstairs which works fine, the other in my bedroom. When bringing the bedroom one out of standby it takes a few minutes to start doing anything and then responds very slowly, after a few more minutes it works fine, any ...
Ok so I purchased a now tv box a week ago and have had the same constant problem every time can anyone tell me is there a fix for this or is the a faulty box??Problem is, every time the box goes into standby mode and I turn it back on the freeview te...
Hi guys,Used one of my rental tickets last night and about 20 minutes into the film, my box started restarting on me...A bit of a weird one? iPlayer, 4oD seems fine. The only thing that changed yesterday is that we added a standard box in the bedroom...
HiJudy bought a Smart Box and have set up Account OK and saved payment details etc.however, when I try to access the service via TV I’m getting the ‘whoops, something’s gone wrong and we’re working on it’ message. Set up has gone well with wi-if etc ...
Every couple of days I lose the freeview menu and channels completely on my smartbox but after a soft reset they normally return.It's very annoying and not acceptable in my opinion. Is this a common problem or do I have a faulty box? It is only 6 wee...
Hi, Just woke up this morning to find my smartbox stuck on the home screen as below photo. http://eriks.duckdns.org/misc/20161119_080123.jpg The light flashes when remote is pressed / and clicks when pressing the top left button on remote but nothin...
HiI have 4 boxes on my account, I have bought 2 smart boxes to replace 2 standard boxes, I removed 2 standard and replaced with the smart yesterday, I have been using them ok today but but am now getting error 6002 even though the other 3 are turned...
Hello. Live chat just cut me off!!! i explained that my smart box no longer power up. He just gave a script about resetting. WHen I explained AGAIN that i couldn't access any settings because there is no pwer to the box he then asked for serial numbe...
I have just purchased a new smart box to replace my standard black box. The home screen flickers constantly when on 1080P setting, but the picture is fine. The home screen is fine when the box is set to 720P.I have a Sony Bravia TV, which is able to ...
hi i've had a now tv box for a few months now but have just changed to the combi deal my router and smart box arrived today so i plugged my smart box in place of my older one for some reason all i'm getting on our main tv is a blue screen we also hav...
