NOW Smart Box

⚠️ RESOLVED - "Sorry NOW TV is currently unavailable" on your stick or Box?

Update - 23/09 A patch has now been released that should fix this issue. You may need to update your device, to do this: Start by pressing your NOW TV remote control buttons in this order: Home x5Fast Forward x3Rewind x2 Select the Update Softwar...

NOW TV Smart Box Help

What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract. What’s the difference between the NOW TV Box a...

Freeview retune alerts

Hello everybody This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening. The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

Resolved! Now tv smart box black crashing , no freeview

so the last 4 days my now tv smart box (blue letters on the box almost 1 year and half old) keeps crashing. I'll be watching free view and it jst crashes with a msg popping up saying the home screen service isnt available, i cant watch my freeview. I...

Live TV / TV guide causing box to freeze and restart?

For those of you that are suffering from this issue, and have tried almost everything to fix it... Try changing the time zone of your box (manually), to another timezone that best matches your location. Example:For UK timezones, switch to Portugal ti...

Box freezing/locking up on pause

I bought a used NowTV 4k Smart Box expressly to watch Sky Sports F1. It works fine in real-time and for short pauses. But for pauses over 10 or 20 minutes the box just hangs and stops responding to the remote. Oddly it keeps on buffering up to the 30...

Dreadful Customer service

Have had a problem with fuzzy picture when watching sky sports. I notified Now Tv 6 weeks ago (first game of the season) and still cannot get a solution! Never had such poor customer service. To call themselves a customer service department is act...

Resolved! Tv guide

Anyone know what has happened to the movie and entrainment tv guide it's showing as no data available

Ariel

I currently have sky and want to switch to now tv. I don't have a TV Ariel, does the now box run off wifi?

Now tv remote control

I've opened my now tv hub and I don't appear to have a remote control. Is this correct?

My entertainment voucher wont register

I bought a entertainment voucher from argos, when I try to register in on my nowtv smart box it says its invalid, I've tried to get in touch with now tv but can't find the right place to go to. Or no phone number to call. Can I call sky Tv

Resolved! Live tv

Anyone having trouble accessing live TV?

No TV channels

I have lost all the menu options except My apps, App store & Settings. Home and live tv options have all disappeared. I have unplugged it, checked my connection, checked for system updates, rescanned for TV channels and finally did a factory reset. S...

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