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NOW TV Smart Box Help

    What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract.   What’s the difference between the NOW TV Box a...

Simon-J by Community Manager
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Freeview retune alerts

Hello everybody   This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening.   The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

Now TV Smart Box set up

The room I wish to set up my NowTV smart box in does not have an aerial point.  The previous occupants had Sky installed and the dish and cabling is still there but it is the black cabling with two connectors.  Is there any way of using this to set u...

Comments on the new box

Swapped our nowtv (white) box for a new smart one yesterday. Oddly went to Currys who told me they didn't have them in and didn't expect them as you can only order from nowTV online. Went to argos next door and bought one for £69.99 with four months ...

Resolved! EPG

Can someone who owns a new box please set the record straight for me.I've read reviews saying that the EPG is only Now/Next and others that it is 7 days.Would someone be so kind as to let me know what it really is?Thanks 

Smart Box Review - July 2016

Been using my new Smart Box for just over a week so here are my initial thoughts. I am running the box via ethernet on a fibre line so bandwidth is not a problem As per both previous versions, of which I have had, the set up of the box is very simple...

Freeview channel availability

I think I know the answer to this one but I just wanted to check - with the new box, will I only be able to get the same channels via Freeview as I currently get? My TV receives Freeview via an external aerial outside my house but with an incorrect r...

Resolved! Sky broadband

Perhaps I'm being thick here but, if I have sky broadband already, do I need to cancel this to get NowTV broadband ?  I thought it would transfer over as Sky own NowTV ... my selected bundle includes a 'Broadband set up fee '  Help appreciated 

Delete Channels

Had to re-tune my NOW TV Smart Box today. All of a sudden, it had reverted one of the multiplexes to tune in to a completely different transmitter to the one my aerial points at, which causes pixellation and no signal issues on that set of channels. ...


I am trying to cancel my now tv box.i go into 'my passes' but it asks for my bank details which i dont know why as you already have my details so dont feel comfortable doing it again. I then go to the contact us section, to find no help and when i 'f...

Entertainment Pass

I've bought a Smart Box with five months entertainment included. Unfortunately my account will not accept the redemption code. RegardsTim

New Smart Box - backwards epg?

Hi all, Just wondering - is there a search function to catch up on  freeview programmes or does one have to go via the various apps - iplayer, etc. Wondering if there's a backwards epg. Hoping so - this seems like an amazing product. Thanks.