NOW Smart Box

⚠️ RESOLVED - "Sorry NOW TV is currently unavailable" on your stick or Box?

Update - 23/09 A patch has now been released that should fix this issue. You may need to update your device, to do this: Start by pressing your NOW TV remote control buttons in this order: Home x5Fast Forward x3Rewind x2 Select the Update Softwar...

NOW TV Smart Box Help

What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract. What’s the difference between the NOW TV Box a...

Freeview retune alerts

Hello everybody This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening. The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

Resolved! load fan on new now tv smart box

hi i was wondering if its a fault or just the box but when my smart box has been active for some time a fan kicks in but its very very load anyone else have this problem

Resolved! My TV - Recently Watched

Is there any way of removing or editing the items listed in the "Recently watched" section of "My TV" on the Smart Box?The list just seems to keep growing and growing! Or will the items eventually time-expire automatically?

Just got the new Now TV Smart Box

Everything seems great so far, currently using the Entertainment Pass. Trouble is, the box basically reboots itself every 5 minutes while I'm watching something. The screen will just freeze, then it'll take between 5 and 120 seconds to come back on. ...

Resolved! problems with digital tv signal

after using my now tv box successfully,my digital tv signal is scrambled and i cant use my feeview box. i have disconneced my now tv box. it is not an aeriel problem. any ideas ?

Auto renew

I cant get programmes on my now box as it says I havent the passes required however I have auto renew payment for the passes required then via email asking the question reply also said I did not have the passes and would have to purchase Why? am usin...

Unable to connect to internet (now tv smart box and Virgin)

Hi All, So initially i had the 014 error, and followed the forum steps to disable pings. That didnt work. I then followed more guides to set up guest wifi on the virgin router and when i connect to the new network i now get error code 009. It will c...

Update to enable freeview data services

Will we be getting an update to activate freeview data services? The likes of boxnation etc are not available

NEW NOW TV SMART BOX

Can someone please help I want to completely cancel/delete my account for Now TV. I set up an account with Now TV but today I got a Now TV Smart Box instead as I wanted the Freeview channels too but I now needs Coaxial Cable and a Ariel I have no ide...

Resolved! Just received the NOW TV Smart Box... except HDMI and Power Cable not included

I have just received the NOW TV Smart Box along with the Hub, while the Hub looks fine, but I found out my NOW TV Smart Box does not come with the HDMI and Power Cable... It only comes with the remote and battery!! Although I can pretend it's "wirele...

Sound Issues

Does anyone else have terrible sound on the Freeview tuner ? The NowTV apps seem to handle the sound ok. The Spotify App however is awfull. I've messed with the sound settings on the box and the TV but no improvement. Swapped HDMI leads, etc Anyone ...

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