NOW Smart Box

⚠️ RESOLVED - "Sorry NOW TV is currently unavailable" on your stick or Box?

Update - 23/09 A patch has now been released that should fix this issue. You may need to update your device, to do this: Start by pressing your NOW TV remote control buttons in this order: Home x5Fast Forward x3Rewind x2 Select the Update Softwar...

NOW TV Smart Box Help

What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract. What’s the difference between the NOW TV Box a...

Freeview retune alerts

Hello everybody This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening. The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

How do i cancel a package

I had a 14 day trail for movies and forgot to cancel. How do i cancel now?

Can you record shows that are on in the future?

I wanna watch WWE Raw! At Midnight GMT and I wanna watch it the next day as it is on late, can I record shows? i have no box, just a sports subscription

Resolved! Can I upgrade from regular box to smart box and keep existing entertainment pass?

Is it possible to purchase smart box and just plug it in and keep my existing entertainment pass?

Resolved! Indoor arial with smartbox

BeCause of arial points in my house I need to use an indoor arial with smart box is there anything specific I need when buying new arial please?

Resolved! ordered new smart box just one question though?

Hi, i've just ordered the new smart box. my question is im currently a subscriber on my xbox one, am i able to still watch now tv on my television using the smart box? do i juust log in with my details on the box in order for it to work?RegardsJoe

I was robbed

I want to cancel the passes I didn't know I was paying for!

Remote Contol is far better with the Smart box.

For anyone who had difficulties with the remote on the older black NowTV box, things are way better with the Smart box.I can now say for definite that the issue with the older box (as many suspected) was the sensor position on that black (Roku3) vers...

Resolved! Using now and a separate smart box

I am buying a panasonic smart box for my living room and want to know if a now box would work in another room. I live in a flat that has a communal areial (digital) we also have a connection to a sky dish that only has a single feed . I would apprec...

Resolved! Live Pause doesn't work on the stand alone Sky Sports News app.

Does it work on the version of the channel that can be viewed through the NowTV app ? Is live pause working ok on the live Sports channels ?

Resolved! Live Chat: "Smart box is just launched and is not live yet"

Hi all, I have been using the new smart box and have really enjoyed it so far. I turned it on tonight to watch some freeview and I noticed that all options for freeview have disapeared, when asking live chat about this they claim that "the smart box ...

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