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NOW Box

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⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this.   To help our teams with the investigation can we ask you to reply to this topic ...

Simon-J by • Community Manager
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NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box.   Just select a topic from the list, or scroll down the page to read them all.   Introduction to the NOW TV Box   NOW TV Box Setup and Troubleshooting   NOW TV Box ...

Nowtv blank screen

I've had the nowtv stick nearly a year and when I first got it I had it in my tv when I moved and put it into a different tv but that is now broken so gone back to the other tv and it's just not working. When I rest it by pressing button on remote an...

Now TV app not loading

All the other apps are loading but the nowtv app won’t. Tried system up date, tried a reset, have changed hdmi cable, have disconected it. Still wont load!

Resolved! Youtube app not working. Uugh!

I've tried ; turn off box , turn off WiFi.. still not working? Is this something everyone is having trouble with ? 路‍

Resolved! Now TV Box will not connect to any WiFi Network

I am hoping that someone can help please. Earlier today we had an electricity outage and were without any power for a few minutes, during this time both our Wifi networks off. Since the power has come back on the black NOW TV Box will not connect to ...

new customer , where are the links for live chat ???????

Trying desperately to contact NOW tv for some insight about my problem with an invalid voucher code , and can I find the live chat links on the webpage ? ...... they are knowhere to be found , How the hell am I supposed to get a problem resolved if  ...

Resolved! Does not connect to wifi from standby since last Update

Hi I've noticed that since the last update in early Aug that when the nowtv box wakes from standby it does not connect to the wifi. It whirls around for a bit and then takes me to a screen with settings or apps. If I then go to settings and restart f...

Resolved! Cancellation

How can i cancel my subcription? There is no option to do so beside it.

NOW box not working

Hi All, looking for some assistance please I’ve had my NOW box for a while and lately it’s started dropping the internet connection so having read some articles on here, I carried out a factory reset. I now have another issue!! When I try to registe...

Now tv 2 screens

Hii have a nowtv 4500sk box and trying to use an hdmi splitter to get a tv in the lounge and one in the kitchen to show the same programme. Had a couple of splitters from Amazon so far but no joy. TIA for any help or guidance 

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