17-08-2020 14:28
I've had the nowtv stick nearly a year and when I first got it I had it in my tv when I moved and put it into a different tv but that is now broken so gone back to the other tv and it's just not working. When I rest it by pressing button on remote and on stick it loads up but as soon as I connect it to the internet it goes blank, I've tired many of times by resting it but I still getting the same outcome.
17-08-2020 14:50
@Anonymous User
Hi Melissa
May I suggest that you do a full factory reset on your Now TV stick then re-enter your details.
The idea behind this is that your stick should readjust itself to work with your original TV, just like a brand new stick would.
If that doesn't work then you can try the Troubleshooting Tips found here:
https://help.nowtv.com/article/troubleshooting-now-tv-box-stick
UK Bob
17-08-2020 15:15
How would I do a full factory reset?
17-08-2020 15:55
@Anonymous User
Melissa
You'll find the answer here:
https://help.nowtv.com/article/hard-factory-reset-now-tv-box-stick
UK Bob
09-10-2021 7:40
My doing nothing nothing on my screen
09-10-2021 8:10
@Anonymous User
Can you give some context, please?