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rammblings101
Advocate

Unable to stream Error code 9 (Android)

I'm logged into the NowTV app on Android. I can stream on my mobile phone. All channels my subscription allows. However, to view a larger screen, I've set up a hotspot and connected my tablet to the hotspot. When trying to view F1 live on my tablet, I can't stream the main F1 channel (Error code 9). But the system allows me to watch the cockpit view streams..... just not the main live F1 channel.

3 REPLIES 3
schnapps
Legend 5
Legend 5

@rammblings101 

Bit of a long shot but have you tried both live Sky Sports Main Event and Sky Sports F1 channel on your tablet when using the NOW App.

rammblings101
Advocate

@schnapps Thanks for the suggestion but I did try that. No luck. It was bizarre that some of the channels worked but not others, though all worked on my mobile phone.

schnapps
Legend 5
Legend 5

@rammblings101 

I am assuming you have tried a fresh NOW App download on your tablet, then do a full power down on the tablet, then reboot and sign into the NOW App.

You could also try typing Error Code 9 in the Community search box to see if any hit results from the search have a solution.