Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

NOW Box

Discussions

Sign In to Post

⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this.   To help our teams with the investigation can we ask you to reply to this topic ...

Simon-J by • Community Manager
  • 13011 Views
  • 33 replies
  • 0 thanks

NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box.   Just select a topic from the list, or scroll down the page to read them all.   Introduction to the NOW TV Box   NOW TV Box Setup and Troubleshooting   NOW TV Box ...

Bonus stream test page : "TER 31 Main Master Sync"

It appears that Sky are broadcasting a test page behind the "Champions Tour Senior Open" bonus stream that started a 14:00hrs today. When I start the stream is shows a multicoloured page with the words "TER 31 Main Master Sync", a time signal and a h...

Advised that I'm streaming now tv when watching film 4

I have a now tv box which was running film 4.   I tried to watch gold on now tv on a now tv stick but I was told that I was streaming already on another device.  We could only get it to work in the now tv stick by completely switching off the now tv ...

Now tv hub two

Hi, can hub be connected to rj45 or I’ll need the rj45 to rj11 adapter ??

Remote stops pairing after 30-90 mins

I’ve used the now tv box and remote in my bedroom for a long time with no problems. Have sticks in my daughters room and the living room again with no problems. over the last few days, the remote for the box has decided to randomly unpair itself repe...

Blurried picture / low resolution

If this helps someone great, otherwise its just to document how I'm having a better time with Now TV lately.  I hope it lasts!Symptoms: Perfect video quality for the trial period.  Then my credit card gets charged and suddenly the problems kick in.Gu...

Flickering green screen

Hi all. I have a small Now TV black box. I also have a green screen which pops up intermittently for a second or two. Tried it on both live sports and also when watching catch up on entertainment channels and still there. Did a factory reset, but sti...

Resolved! Mute button ... ??

So I got my smart box with 4K & voice search ... set it all up the remote worked my tv volume I was flicking through the menus and it’s went onto mute .... I don’t have a actual tv remote I work it from the side of the tv (hdmi etc) so must have been...

No subtitles on any channel

I have just set up a Now box. I cannot get any subtitles on any BBC iPlayer program (but  can on ITV hub and All 4) and also no subtitles on any Sky program (Sky one / Sky Witness / Sky Atlantic...) or Gold, Fox - when they did have subtitles when vi...

Most Thanked
View All