cancel
Showing results for 
Search instead for 
Did you mean: 

Discussions

⚠️ Blue screen on your box / stick

We're aware of an issue where some customers are the screen flash blue for a short period on their box / stick. Our teams are working hard to get to the bottom of this.   To help our teams with the investigation can we ask you to reply to this topic ...

Simon-J by Community Manager
  • 14268 Views
  • 33 replies
  • 0 thanks

NOW TV Box Help (black)

We've compiled some of the top questions that you might ask about the new NOW TV Box.   Just select a topic from the list, or scroll down the page to read them all.   Introduction to the NOW TV Box   NOW TV Box Setup and Troubleshooting   NOW TV Box ...

All4

 I’ve been trying to watch the handmaid’s tale from series one on my All four app on my now TV box. It just crashes after a few minutes. I’ve tried lowering the quality in the All app, switching off the now TV box, updating you name it anyone else ex...

New Router and VOIP Phone

I had NowTV internet installed yesterday but my VOIP phone won't work.  Says no network available yet I have an ethernet wire from phone to the router.  I've had a Techie at work remote in and take a look but he says that the IP address for the phone...

Lost tv channels

I’ve tried rebooting. Restarting device. Clean start. Have tv booster for signals. Checked local tv antenna no report of problem. Problem is with now tv. When I scan for tv channels it is not the same as last time able to choose the bandwidth of chan...

Have to reset router every 2-3wks

I changed to Now TV in January 2021 and ever since I have had to turn my router off from the wall (reset button does not do it) every 2-3 weeks. It’s now driving me potty!I was with BT before and never had to reset once in 2 years so I don’t understa...

Resolved! NOW TV Box connection.

I have a question about the NOW Super Fibre Broadband package. Can anybody tell me if this is FTTC (Fibre to the cabinet), or FTTP (Fibre to the premises).Thank you.

Resolved! Using now box in a caravan.

We have just bought a now tv box for use at home but can it also be used in our caravan? Wifi is transmitted over the caravan site, there are no individual routers. We are able to watch iplayer etc on ipad there using wifi but want to use the now box...

Resolved! Can't log in trying to charge

Hi I have an active Now tv account for entertainment and I can watch it via my talk talk box but I also have an old small  Now tv black box.When I try to watch something using that it tries to charge me and cannot see any where / option  to log in on...

Bonus stream test page : "TER 31 Main Master Sync"

It appears that Sky are broadcasting a test page behind the "Champions Tour Senior Open" bonus stream that started a 14:00hrs today. When I start the stream is shows a multicoloured page with the words "TER 31 Main Master Sync", a time signal and a h...

Advised that I'm streaming now tv when watching film 4

I have a now tv box which was running film 4.   I tried to watch gold on now tv on a now tv stick but I was told that I was streaming already on another device.  We could only get it to work in the now tv stick by completely switching off the now tv ...